How We Help
Our office is located in downtown Ponca City, Oklahoma. Call or stop by, and once there, you'll find a friendly staff that visits with each Client personally to understand them, and offer referrals or direct assistance based on their unique needs. Our onsite, state-of-the-art Food Pantry is designed just like a grocery store. We treat our Clients with the attention and respect that they deserve, and as a result find that many volunteer their time and energy to "pay it forward" for the help they receive. Stop by or donate today, and become a key part of our success.
DONATIONS NEEDED for BOX TRUCK
With our continued growth, we need to purchase our very first Box Truck. This larger delivery vehicle will allow us to quickly and more efficiently stock the shelves with nutritious food for our valued Clients. Please take a moment right now, to help us help our local neighbors in need ---------> DONATE NOW
Who We Are
Our MISSION is to give people a hand up instead of a hand out.
NERA helps those in need with food, utilities and rent assistance, informational classes, and referrals to other agencies or providers in north central Oklahoma. Our Clients live within a service footprint from the Kansas state line to the north, to Red Rock in the south, west to Interstate 35, and back east to Shidler. It's easy to check out our FOR CLIENTS webpage, to see if you live in a postal Zip Code that we service.
OPERATIONS UPDATE - March 19, 2020
NERA-FRC remains open for business, with hours unchanged. However, given the most recent guidance from the CDC and others, our delivery process has been modified to resemble that of a remote assembly line, in order to better protect you and us. Instead of normally entering the building through our sliding glass doors, Clients may instead hold their ID Card up to the glass while remaining outside. We'll take a photo of that through the glass and verify your information - including how many people reside in your household. Based on that intel, we'll automatically assemble a food box for your size family, as well as gather freezer and cooler items in a grocery bag to include with your box. Once assembled by our team, you'll see your completed box follow along a manual trolley table back to the sliding glass door, which then opens for you to take your box. Each food box is designed to hold a week's worth of food, and Clients may come back every 15 days if needed. We believe this temporary process best gets critical supplies in the hands of those in need right now, while minimizing unnecessary social contact. The rapidly-changing health emergency we are all witnessing may eventually impact our staffing count and deliveries schedule, so we must reserve the right to quickly modify this process and/or temporarily cease our services. Please check back here often for additional updates or call us at (580)765-5372. Also, if you're in a position to "pay it back", please DONATE NOW to share instantly and securely by credit card or PayPal. Finally, a big thanks to our Clients for their patience during these challenging times, and to all our Associates, Volunteers, and Donors - we appreciate YOU.